Subsequent we’ll ask about ache factors for this particular consumer journey stage. Consider it as a follow-up query. Let’s select custom-made providers.
We’ll ask ChatGPT, “I wish to study extra about this particular motivation. What are the commonest ache factors for customers?” And once more, it’s going to reply with an inventory of ache factors, and this record contains pet-friendly providers, well being issues, choice for eco-friendly providers, and so on.
Once more, copy and paste this record of ache factors into your spreadsheet underneath Milestones.
Now we’ve one journey stage, which is custom-made providers, and an inventory of milestones that sit underneath that stage.
Subsequent, you may return and repeat this complete course of for your whole motivations and ache factors.
Full consumer journey in a spreadsheet
As soon as you’ve got completed that, you may have a full consumer journey in a spreadsheet, with levels and milestones.
If you wish to study extra about mapping this buyer journey to your web site, try my weblog publish, the place I present you step-by-step how to try this. The hyperlink is beneath:
5 steps to constructing a consumer journey map to your search engine optimisation technique
You need to use this as a primary step to information your content material technique and to satisfy your prospects the place they’re of their journey.
Thanks.
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